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Access eCommerce Guide

Online Population Demographics 

Before you can build a website you have to know about your audience. A good place to begin is by looking at who is online and what they are doing. The internet is such a part of life today that the majority of adults are online, but there are striking differences by age, ethnicity, location, income, and education.

According to a 2008 survey by Pew Internet & American Life Project internet use in the US is widespread.

Demographics of Internet Users
Use the Internet %
Total Adults73
Women73
Men73
Age
18-2990
30-4985
50-6470
65+35
Race/ethnicity
White, Non-Hispanic75
Black, Non-Hispanic59
English-speaking Hispanic80
Geography
Urban74
Suburban77
Rural63
Household income
Less than $30,000/yr53
$30,000-$49,99976
$50,000-$74,99985
$75,000 +95
Educational attainment
Less than High School44
High School63
Some College84
College +91

Source: Pew Internet & American Life Project, April 8 – May 11, 2008 Tracking Survey

Some results worth noting are:

  • The older a person is the less likely they are to be online. The dramatic decline after age 65 is unlikely to continue as the Baby Boomer generation transitions to senior citizen status.
  • Whites and Hispanics have a stronger online presence than Blacks.
  • The percentage of rural internet users still lags behind urban and suburban users, rural users are increasing.
  • Income influences internet use directly, the higher the income - the higher the internet use.
  • Education shows the same direct correlation to internet use.

If your organization's target audience is low-income and poorly educated, they are less likely to be online. On the other hand, if you depend on upper income, well-educated people to support your nonprofit, the internet is a great place to communicate with them.

The Impact of Broadband on What We Do Online

The rapid increase in broadband access in recent years has had a huge impact on how we use the internet, especially the world wide web. It's no coincidence that the spread of Web 2.0 services happened at the same time that home broadband became widespread. While dial-up users might enjoy watching the latest YouTube or JibJab video, the slow dial-up connection is too frustrating to do so on a regular basis. Broadband enables the fast connections needed for rich multi-media pages. It also makes it easier to do just about everything we do online.

Online Activities:
Share of users in each category who have ever done listed
All internet usersHome Dial-upHome Broadband
Use an online search engine89%80%94%
Check weather reports and forecasts807584
Get news online736180
Visit a state or local government website665572
Watch a video on a videosharing site522960
Look online for information about a job473650
Send instant messages403844
Read someone else's blog331540
Use a social networking site292133
Make a donation to charity online20923
Downloaded a podcast19822
Download or share files using peer-to-peer networks151517
Create or work on your own blog12815
Number of cases1,5532491,138

Based on Pew Internet & American Life Project Survey, Home Broadband Adoption 2008

Statistics Sources

The following statistical sources are worth checking for additional internet demographic information: